Confidential help
Gambling Help Queensland provides a direct route to support. The national helpline is 1800 858 858. You can use these services for yourself or when concerned about someone close to you.
Venue support
For an exclusion request or a question about a physical Star venue, contact its support team through the official website. Ask which process applies to the Gold Coast property and what it covers.
Website corrections
This guide cannot access venue records or operator accounts. The editorial team can correct its own pages and source links. Keep account credentials and identity material with the relevant provider’s authorised support channel.